Remote Travel Experience Specialist

Effortless travel solutions ETS; Lowell (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. This position involves assisting with inquiries, booking updates, and resolving issues while reflecting our commitment to exceptional service.

The ideal candidate will possess strong customer service experience, excellent communication skills, and a passion for travel. The role offers 100% remote work with flexible scheduling and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized and dependable with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. This position involves assisting with inquiries, booking updates, and resolving issues while reflecting our commitment to exceptional service.

The ideal candidate will possess strong customer service experience, excellent communication skills, and a passion for travel. The role offers 100% remote work with flexible scheduling and travel perks.