Remote Travel Experience Coordinator

Effortless travel solutions ETS; Phoenix (AZ); Remote; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Supportive team culture

Job summary

A premier travel services provider in the United States is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. In this fully remote role, you will provide consistent support throughout travel planning, emphasizing communication, organization, and client satisfaction. Responsibilities include addressing inquiries, ensuring accurate information, and resolving issues effectively. Previous customer service experience is preferred, with opportunities for professional development and travel-related perks offered.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns.
• Ensure all travel-related information is accurate and complete.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Hospitality or travel-related experience preferred

Strong attention to detail and organizational skills

Comfortable using technology, online systems, and booking tools

Ability to work independently and manage time effectively

Reliable internet connection

Job description

A premier travel services provider in the United States is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. In this fully remote role, you will provide consistent support throughout travel planning, emphasizing communication, organization, and client satisfaction. Responsibilities include addressing inquiries, ensuring accurate information, and resolving issues effectively. Previous customer service experience is preferred, with opportunities for professional development and travel-related perks offered.