Remote Travel Experience Coordinator

Effortless travel solutions ETS; New Haven (CT); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Supportive and collaborative team culture

Job summary

A travel service provider is looking for a Client Experience Coordinator to serve as the primary contact for clients during travel planning. This role involves client communication, support, and problem resolution all in a fully remote setting. Candidates should possess excellent communication skills and prior customer service experience, with a focus on ensuring client satisfaction. The job offers flexibility and opportunities for professional development, along with industry-related perks.

Qualifications

• Must have experience in customer service or client support.
• Preferred background in hospitality or travel-related fields.
• Detail-oriented with strong organizational capabilities.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns.
• Ensure all travel-related information is accurate and complete.
• Maintain follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail and organizational skills

Comfortable using technology and booking tools

Ability to work independently

Job description

A travel service provider is looking for a Client Experience Coordinator to serve as the primary contact for clients during travel planning. This role involves client communication, support, and problem resolution all in a fully remote setting. Candidates should possess excellent communication skills and prior customer service experience, with a focus on ensuring client satisfaction. The job offers flexibility and opportunities for professional development, along with industry-related perks.