A travel coordination service is seeking a Client Experience Coordinator to serve as the primary contact for clients. This remote role will involve responding to inquiries, providing personalized assistance during travel planning, and ensuring client satisfaction. The ideal candidate will have strong communication skills and experience in customer service. Opportunities for professional development and a supportive team culture are offered, along with flexible scheduling and travel-related perks.
Qualifications
Prior experience in customer service or client support roles.
Hospitality or travel-related experience is preferred.
Comfortable using technology and online systems.
Responsibilities
Respond to client inquiries promptly and professionally.
Provide personalized assistance and address concerns during planning.
Maintain regular follow-up with clients.
Skills
Excellent communication and interpersonal skills
Customer service experience
Attention to detail
Organizational skills
Tech-savvy
Tools
Booking tools
Job description
A travel coordination service is seeking a Client Experience Coordinator to serve as the primary contact for clients. This remote role will involve responding to inquiries, providing personalized assistance during travel planning, and ensuring client satisfaction. The ideal candidate will have strong communication skills and experience in customer service. Opportunities for professional development and a supportive team culture are offered, along with flexible scheduling and travel-related perks.