Remote Travel Experience Coordinator

Effortless travel solutions ETS; Baltimore (MD); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

A leading travel service provider is seeking a Client Experience Coordinator to serve as the primary contact for clients throughout the travel planning and coordination process. This fully remote role emphasizes effective communication, problem resolution, and client satisfaction. Ideal candidates will have experience in customer service and demonstrate strong organizational skills. The position offers flexible scheduling, training opportunities, and a collaborative team environment.

Qualifications

• Previous experience in customer service or client support roles.
• Comfortable using technology, online systems, and booking tools.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during the planning process.
• Ensure all travel-related information is current and accurate.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication skills

Interpersonal skills

Attention to detail

Organizational skills

Customer service experience

Job description

A leading travel service provider is seeking a Client Experience Coordinator to serve as the primary contact for clients throughout the travel planning and coordination process. This fully remote role emphasizes effective communication, problem resolution, and client satisfaction. Ideal candidates will have experience in customer service and demonstrate strong organizational skills. The position offers flexible scheduling, training opportunities, and a collaborative team environment.