Remote Travel Experience Coordinator

Effortless travel solutions ETS; Iowa City (IA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

A leading travel solutions provider is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. This fully remote role focuses on ensuring clear communication, providing personalized support, and maintaining client satisfaction throughout the travel planning process. Ideal candidates should have excellent communication skills and experience in customer service. The role offers flexible scheduling, professional development opportunities, and a supportive team culture.

Qualifications

• Experience in customer service or client support preferred.
• Hospitality or travel-related experience is a plus.
• Ability to manage time effectively and work independently.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during the planning and travel process.
• Ensure all travel-related information is accurate and complete.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Customer service experience

Strong attention to detail

Organizational skills

Technology and online systems proficiency

Job description

A leading travel solutions provider is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. This fully remote role focuses on ensuring clear communication, providing personalized support, and maintaining client satisfaction throughout the travel planning process. Ideal candidates should have excellent communication skills and experience in customer service. The role offers flexible scheduling, professional development opportunities, and a supportive team culture.