Remote Travel Experience Coordinator

Effortless travel solutions ETS; North Carolina; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Opportunities for professional dev.

Travel-related perks and benefits

Supportive and collaborative team

Job summary

Effortless travel solutions ETS is seeking an Experience Coordinator to serve as the primary point of contact for clients throughout travel planning and coordination. This remote role emphasizes communication, organization, and delivering exceptional client experiences.

The position offers a fully remote work environment, access to industry tools, and opportunities for professional development. No travel industry experience is required, and training is provided during onboarding.

Qualifications

• Excellent communication and interpersonal skills
• Previous experience in customer service or client support roles
• Hospitality or travel-related experience preferred
• Strong attention to detail and organizational skills
• Comfortable using technology, online systems, and booking tools
• Ability to work independently and manage time effectively
• Reliable internet connection

Responsibilities

• Client Communication: Respond to client inquiries promptly and professionally, ensuring clear and effective communication
• Client Support: Provide personalized assistance and address concerns during the planning and travel process
• Accurate Information: Ensure all travel-related information shared with clients is current, accurate, and complete
• Follow-Up: Maintain regular follow-up with clients to ensure satisfaction and seamless experiences
• Problem Resolution: Identify and resolve client issues efficiently to support a positive overall experience

Skills

Excellent communication

Customer service

Hospitality/travel experience

Attention to detail

Tech-savvy

Independent work

Reliable internet

Job description

Effortless travel solutions ETS is seeking an Experience Coordinator to serve as the primary point of contact for clients throughout travel planning and coordination. This remote role emphasizes communication, organization, and delivering exceptional client experiences.

The position offers a fully remote work environment, access to industry tools, and opportunities for professional development. No travel industry experience is required, and training is provided during onboarding.