Remote Travel Experience Coordinator

Effortless travel solutions ETS; Detroit (MI); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training and industry tools

Travel-related perks

Job summary

A travel coordination company is looking for a Client Experience Coordinator to be the primary contact for clients during the travel planning process. The role requires excellent communication skills, previous experience in customer service, and the ability to work independently in a fully remote environment. Responsibilities include responding to client inquiries, providing personalized support, and ensuring prompt follow-up. The company offers flexible scheduling and opportunities for professional development.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Previous experience in customer service or client support roles is required.
• Strong attention to detail and organizational skills are necessary.

Responsibilities

• Serve as the main point of contact for clients during travel planning.
• Respond promptly to client inquiries while ensuring effective communication.
• Maintain regular follow-ups with clients to ensure satisfaction.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service

Attention to detail

Organizational skills

Comfortable using technology and booking tools

Job description

A travel coordination company is looking for a Client Experience Coordinator to be the primary contact for clients during the travel planning process. The role requires excellent communication skills, previous experience in customer service, and the ability to work independently in a fully remote environment. Responsibilities include responding to client inquiries, providing personalized support, and ensuring prompt follow-up. The company offers flexible scheduling and opportunities for professional development.