Remote Travel Experience Coordinator

Effortless travel solutions ETS; Aurora (CO); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work environment

Training access and tools

Professional development opportunities

Travel-related perks

Collaborative team culture

Job summary

Effortless travel solutions ETS is seeking an experienced Client Experience Coordinator to serve as the primary contact for clients during travel planning. This fully remote position emphasizes clear communication, organization, and delivering exceptional service.

You will coordinate responses, manage information accuracy, follow up with clients, and resolve issues to ensure smooth journeys. Prior customer service or hospitality experience is valued, with strong tech and time-management skills.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during the travel process.
• Ensure all travel-related information is current, accurate, and complete.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues to support a positive overall experience.

Skills

Excellent communication

Customer service

Hospitality or travel experience

Attention to detail

Organizational skills

Tech savvy

Independent work

Reliable internet connection

Tools

Booking tools

Online systems

Job description

Effortless travel solutions ETS is seeking an experienced Client Experience Coordinator to serve as the primary contact for clients during travel planning. This fully remote position emphasizes clear communication, organization, and delivering exceptional service.

You will coordinate responses, manage information accuracy, follow up with clients, and resolve issues to ensure smooth journeys. Prior customer service or hospitality experience is valued, with strong tech and time-management skills.