Remote Travel Experience Concierge

Nexoratalent; Chicago (IL); A distancia; USD 27.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible schedule

Training provided

Team support

Growth opportunities

Travel industry work

Descripción de la vacante

Nexoratalent is seeking a Remote Travel Experience Specialist to assist clients in planning and coordinating personalized travel experiences with exceptional service from inquiry to completion.

The role emphasizes strong communication, organization, and a customer-focused approach in a fully remote, part-time setting. Training and ongoing team support are provided to help you succeed in the travel and hospitality industry.

Formación

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Customer-focused mindset with attention to detail.
• Comfortable communicating with clients via phone, email, and online platforms.
• Ability to multitask and manage multiple client requests.

Responsabilidades

• Communicate with clients by phone, email, and online messaging platforms.
• Assist clients with travel planning, scheduling, and experience-related requests.
• Coordinate travel details, preferences, and service arrangements.
• Provide clients with accurate information regarding options, schedules, and requirements.
• Assist with reservations, confirmations, updates, and changes as needed.
• Maintain organized client records and travel-related documentation.
• Follow up with clients to ensure plans are properly coordinated.
• Address questions and concerns in a timely and professional manner.
• Deliver a personalized and positive client experience throughout the planning process.

Conocimientos

Excellent communication

Organizational skills

Customer-focused

Multitasking

Computer/web tools

Remote work mindset

Descripción del empleo

Nexoratalent is seeking a Remote Travel Experience Specialist to assist clients in planning and coordinating personalized travel experiences with exceptional service from inquiry to completion.

The role emphasizes strong communication, organization, and a customer-focused approach in a fully remote, part-time setting. Training and ongoing team support are provided to help you succeed in the travel and hospitality industry.