Remote Travel Coordinator

Travel with Kathy; Portland (OR); Remote; USD 36,000 - 48,000; Full time

Job summary

Travel with Kathy is seeking an enthusiastic Travel Coordinator to join our hospitality team in Portland, OR. You will be the guest's main point of contact, handling inquiries, reservations, and special requests with a friendly, professional approach.

This role emphasizes personalized service, attention to detail, and strong communication to ensure smooth booking operations and memorable guest experiences. Ideal for someone who enjoys helping others and thrives in a fast-paced environment.

Qualifications

• Previous experience in hospitality, hotel front desk operations, or resort services is preferred.
• Strong customer service and problem-solving skills, with the ability to communicate effectively with a variety of guests.
• Excellent verbal communication and phone etiquette.

Responsibilities

• Respond to guest inquiries by phone and email in a timely and professional manner.
• Share helpful information about hotel amenities, available services, and local attractions.
• Assist with reservation requests, booking changes, cancellations, and special accommodations while maintaining a positive and helpful attitude.

Skills

Hospitality experience

Customer service

Communication skills

Phone etiquette

Organizational skills

Tools

Booking systems

Job description

We are looking for an enthusiastic and detail-oriented Travel Coordinatorsto join our hospitality team! In this role, you will be a key point of contact for guests, delivering excellent customer service and helping ensure a smooth and enjoyable reservation experience. Your friendly approach, professionalism, and attention to detail will help create memorable guest experiences while keeping booking operations organized and efficient. This is ideal for someone who enjoys working with people, has a passion for hospitality, and is committed to providing personalized service. It also offers opportunities to develop your skills and grow within the hospitality industry.

Duties

• Respond to guest inquiries by phone and email in a timely and professional manner.
• Share helpful information about hotel amenities, available services, and local attractions.
• Assist with reservation requests, booking changes, cancellations, and special accommodations while maintaining a positive and helpful attitude.

Qualifications

• Previous experience in hospitality, hotel front desk operations, or resort services is preferred.
• Strong customer service and problem-solving skills, with the ability to communicate effectively with a variety of guests.
• Excellent verbal communication and phone etiquette.
• Ability to remain organized and professional in a fast-paced environment while providing friendly, welcoming service.

Join us as a Travel Coordinatorand become part of a team focused on creating positive guest experiences! We welcome motivated individuals who enjoy helping others, value attention to detail, and take pride in delivering quality service. This role offers opportunities to expand your knowledge, develop new skills, and make a meaningful difference in every guest interaction.