Customer Service Coordinator - Travel Support

Enchanted Horizons Travel; Cincinnati (OH); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel service company is seeking a motivated Customer Service Coordinator to enhance the client experience by providing travel support and guidance. The role involves assisting customers with travel-related questions and coordinating details effectively. Applicants should possess excellent communication and organizational skills. Experience in customer service or hospitality is preferred, alongside a detail-oriented mindset. This position allows for flexible remote work and opportunities for growth within the travel industry.

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organizational and time-management abilities are a must.
• Self-motivated individuals who can work remotely will thrive.
• A detail-oriented and customer-focused mindset is required.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Education

Customer service, administrative, or hospitality experience

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture