Remote Travel Coordinator

Trip Ignite; Portland (OR); Remote; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Flexible hours

Travel Discounts

Full Training Program

Professional Development

Supportive work environment

Job summary

A growing travel agency is looking for a Remote Travel Coordinator to provide exceptional customer service to clients. You will communicate with clients to understand their travel needs, recommend destinations, and manage all travel arrangements. The ideal candidate has strong communication skills and a passion for travel. This role offers flexibility in hours, the opportunity to work part-time or full-time, and access to professional development. Join a supportive environment with health insurance and travel discounts.

Qualifications

• 2+ years of customer service experience preferred.
• High school diploma or GED required.
• Laptop/Smartphone & Internet Access is necessary.
• Strong problem-solving and interpersonal skills; fast learner with ability to operate various software.
• Ability to multi-task and prioritize tasks.

Responsibilities

• Communicate with prospective clients to assess travel needs.
• Customize marketing materials to appeal to clients.
• Recommend travel destinations based on various factors.
• Book travel arrangements, collect payments, and obtain documentation.
• Prepare all pre-departure itineraries and handle conflicts.
• Maintain professional relationships with travel vendors, clients, and tour operators.

Skills

Excellent written and oral communication skills in English

Familiarization with all social media platforms, Zoom, and Google Suite

Detail-oriented with strong organizational skills

Exceptional problem-solving and interpersonal skills

Ability to multi-task and prioritize tasks

Education

High school diploma or GED

2+ years of customer service experience

Associate's or bachelor's degree in travel, hospitality, business, or related fields

Tools

Zoom

Google Suite

Job description

We require a Remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skillsFast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer. If you meet the criteria, apply today!