Remote Travel Coordinator

Trip Ignite; Austin (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Flexible hours

Travel Discounts

Full Training Program

Professional Development

Supportive work environment

Job summary

A dynamic travel company is seeking a Remote Travel Coordinator to deliver exceptional customer service. This role involves assessing client travel needs, booking arrangements, and maintaining vendor relationships. Ideal candidates will have excellent communication skills and a passion for travel. Applicants should have a high school diploma and ideally some customer service experience. Flexible working hours and full training support are provided, making it an excellent opportunity for anyone passionate about the travel industry.

Qualifications

• 2+ years of customer service experience preferred.
• Ability to operate various computer applications and software.

Responsibilities

• Communicate with clients to assess travel needs.
• Book travel arrangements and maintain client relationships.
• Prepare itineraries and handle travel conflicts.

Skills

Excellent written and oral communication skills in English

Familiarization with social media platforms

Detail-oriented

Exceptional problem-solving and interpersonal skills

Fast learner with ability to operate various software

Ability to multi-task and prioritize

Education

High school diploma or GED

Associate's or bachelor's degree in travel, hospitality, business, or related fields

Tools

Zoom

Google Suite

Job description

We require a Remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skillsFast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer. If you meet the criteria, apply today!