Remote Travel Coordinator

Trip Ignite; Phoenix (AZ); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance provided

Flexible hours

Travel Discounts

Full Training Program

Professional Development

Job summary

A dynamic travel agency is seeking a Remote Travel Coordinator to deliver exceptional customer service and assist clients with their travel needs. Responsibilities include communication with clients, organizing travel arrangements, and customizing marketing outreach. Ideal candidates should have excellent communication skills, be detail-oriented, and possess strong problem-solving abilities. This role offers flexible hours, travel discounts, and a supportive work environment. A high school diploma is required, with a preference for candidates holding a degree in a related field.

Qualifications

• 2+ years of customer service experience preferred.
• Ability to handle various computer applications and software programs preferred.
• Flexible work hours.

Responsibilities

• Communicate with clients to assess travel needs and preferences.
• Customize marketing materials for client outreach.
• Recommend travel destinations based on various factors.
• Book travel arrangements and handle payments.
• Prepare pre-departure itineraries and manage travel conflicts.
• Maintain professional relationships with vendors and clients.

Skills

Excellent written communication skills in English

Excellent oral communication skills in English

Familiar with social media platforms

Detail-oriented

Strong organizational skills

Exceptional problem-solving skills

Interpersonal skills

Ability to multi-task

Education

High school diploma or GED

Associate's degree in travel, hospitality, or business

Bachelor's degree in travel, hospitality, or business

Tools

Zoom

Google Suite

Job description

We require a Remote Travel Coordinator to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skillsFast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer. If you meet the criteria, apply today!