Remote Travel Concierge & Customer Support Specialist

Rudybtravel; Rochester Hills (MI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to provide exceptional support to clients throughout their travel experiences. Responsibilities include responding to inquiries, assisting with bookings and changes, and following up post-travel. Ideal candidates have strong communication skills, customer service experience, and a genuine interest in travel. This role is fully remote and offers professional growth, access to travel perks, and a supportive team culture.

Qualifications

• Detail-oriented and service-driven individual passionate about travel.
• Experience in travel, hospitality, or service-related fields preferred.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Coordinate and confirm booking details for client satisfaction.
• Follow up with clients pre and post-travel for positive experiences.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to provide exceptional support to clients throughout their travel experiences. Responsibilities include responding to inquiries, assisting with bookings and changes, and following up post-travel. Ideal candidates have strong communication skills, customer service experience, and a genuine interest in travel. This role is fully remote and offers professional growth, access to travel perks, and a supportive team culture.