Remote Travel Concierge & Support Specialist

Remotetravelcareers; Salt Lake City (UT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Access to travel-related perks

Friendly remote team environment

Job summary

A travel support company seeks a Remote Travel Support professional to assist clients from planning to post-booking. You'll provide reliable guidance, handle travel inquiries, and ensure a smooth experience. Ideal candidates have excellent communication skills and customer service experience. This role is 100% remote with comprehensive training and growth opportunities, alongside access to travel-related perks within a supportive team.

Qualifications

• Experience in customer service, travel, hospitality, or support roles preferred.
• Comfortable learning and using booking systems and digital tools.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with travel reservations, itinerary changes, cancellations, and special requests.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve inquiries or concerns to ensure client satisfaction.

Skills

Excellent written and verbal communication skills

Customer service experience

Strong organizational skills

Ability to work independently

Interest in travel

Job description

A travel support company seeks a Remote Travel Support professional to assist clients from planning to post-booking. You'll provide reliable guidance, handle travel inquiries, and ensure a smooth experience. Ideal candidates have excellent communication skills and customer service experience. This role is 100% remote with comprehensive training and growth opportunities, alongside access to travel-related perks within a supportive team.