Remote Travel Concierge & Client Support

Remotetravelcareers; Minneapolis (MN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Access to travel-related perks

Supportive remote team environment

Job summary

A remote travel support company is looking for a Remote Travel Support professional to assist clients with their travel needs from planning to post-booking support. The position involves managing travel requests, ensuring smooth client experiences, and requires excellent communication skills. Ideal candidates should have customer service experience and strong organizational abilities. This is a 100% remote role offering comprehensive training, growth opportunities, and access to travel perks.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Strong organizational skills with close attention to detail.
• Ability to work independently in a remote, home-based environment.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Assist with travel reservations, itinerary changes, cancellations, and special requests.
• Provide clear and accurate information regarding destinations, travel requirements, and internal procedures.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve inquiries or concerns in a timely and professional manner.

Skills

Communication skills

Customer service experience

Organizational skills

Attention to detail

Ability to work independently

Familiarity with booking systems

Interest in travel

Job description

A remote travel support company is looking for a Remote Travel Support professional to assist clients with their travel needs from planning to post-booking support. The position involves managing travel requests, ensuring smooth client experiences, and requires excellent communication skills. Ideal candidates should have customer service experience and strong organizational abilities. This is a 100% remote role offering comprehensive training, growth opportunities, and access to travel perks.