Remote Travel Concierge & Support Specialist

Remote Careers; Salem (NH); A distancia; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Remote Careers, a U.S.-based travel agency, is hiring a Customer Service Representative to assist travelers remotely. The role focuses on responses across phone, email, and online channels, guiding clients through inquiries and reservations while maintaining professional remote work standards.

The position emphasizes organized, customer-focused service in a fast-paced remote environment, with training provided and opportunities to develop in the travel industry while supporting clients across

Formación

• Customer service or client support experience preferred
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Comfortable using online systems and communication tools
• Reliable internet connection and professional remote work setup
• Ability to work independently while remaining team-oriented

Responsabilidades

• Respond to customer inquiries via phone, email, and online platforms
• Assist clients with travel-related questions and reservation support
• Provide accurate information regarding itineraries, policies, and services
• Maintain organized customer records within company systems
• Resolve customer concerns professionally and efficiently
• Collaborate with team members and travel partners as needed
• Deliver a positive customer experience from inquiry through completion

Descripción del empleo

Remote Careers, a U.S.-based travel agency, is hiring a Customer Service Representative to assist travelers remotely. The role focuses on responses across phone, email, and online channels, guiding clients through inquiries and reservations while maintaining professional remote work standards.

The position emphasizes organized, customer-focused service in a fast-paced remote environment, with training provided and opportunities to develop in the travel industry while supporting clients across