Remote Travel Concierge & Customer Support

Remote Careers; Durham (NH); A distancia; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Remote Careers is a U.S.-based travel agency recruiting a Customer Service Representative to support clients remotely. The role emphasizes helping people, resolving issues, and delivering excellent service in a fast-paced virtual environment.

Ideal candidates are organized, customer-focused, and capable of working independently while staying aligned with a collaborative team. Remote work in the United States with training provided.

Formación

• Customer service or client support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote work setup.
• Ability to work independently while remaining team-oriented.

Responsabilidades

• Respond to customer inquiries via phone, email, and online platforms.
• Assist clients with travel-related questions and reservation support.
• Provide accurate information regarding itineraries, policies, and services.
• Maintain organized customer records within company systems.
• Resolve customer concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive customer experience from inquiry through completion.

Conocimientos

Customer service

Communication

Organization

Remote work setup

Independent work

Herramientas

CRM systems

Descripción del empleo

Remote Careers is a U.S.-based travel agency recruiting a Customer Service Representative to support clients remotely. The role emphasizes helping people, resolving issues, and delivering excellent service in a fast-paced virtual environment.

Ideal candidates are organized, customer-focused, and capable of working independently while staying aligned with a collaborative team. Remote work in the United States with training provided.