Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Louisville (KY); Remote; USD 21,000 - 30,000; Full time

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative to support travelers with trip preparation, updates, and inquiries. This role emphasizes friendly communication and proactive help to ensure a smooth travel experience.

You will assist via email, chat, and phone, handle itinerary changes, and provide destination information while maintaining high customer satisfaction and professional service.

Qualifications

• Customer service experience preferred.
• Friendly and professional communication.
• Reliable, organized, and tech-savvy.
• Interest in travel and client satisfaction.

Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Skills

Communication

Customer service

Organized

Tech-savvy

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative to support travelers with trip preparation, updates, and inquiries. This role emphasizes friendly communication and proactive help to ensure a smooth travel experience.

You will assist via email, chat, and phone, handle itinerary changes, and provide destination information while maintaining high customer satisfaction and professional service.