Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Jersey City (NJ); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

100% remote

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries across channels, support bookings, explain policies, and confirm trip arrangements.

The role emphasizes strong communication, independence in a remote setting, and adaptability to digital booking platforms. Flexible hours and growth opportunities are offered.

Qualifications

• Strong customer-service mindset.
• Clear written communication skills.
• Clear verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer-service mindset

Written communication

Verbal communication

Detail-oriented

Remote work adaptability

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries across channels, support bookings, explain policies, and confirm trip arrangements.

The role emphasizes strong communication, independence in a remote setting, and adaptability to digital booking platforms. Flexible hours and growth opportunities are offered.