Remote Travel Concierge & Guest Support

Elevationtravelpartners; Macon (GA); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners is hiring a Remote Guest Services Representative – Travel. This role focuses on assisting travelers, answering questions, and guiding them through booking changes from a remote location.

You will respond across channels, handle special requests, and provide policy details, ensuring smooth trip experiences and timely confirmations. Strong written/verbal communication and reliability are essential.

Qualifications

• Strong customer-service mindset and problem solving.
• Clear written and verbal communication skills.
• Detail-oriented and dependable in a remote setting.
• Comfortable using digital booking and communication tools.

Responsibilities

• Respond to traveler inquiries and provide assistance across channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer service

Written communication

Verbal communication

Detail-oriented

Independent work

Remote work

Digital platforms

Tools

Booking platforms

Job description

Elevationtravelpartners is hiring a Remote Guest Services Representative – Travel. This role focuses on assisting travelers, answering questions, and guiding them through booking changes from a remote location.

You will respond across channels, handle special requests, and provide policy details, ensuring smooth trip experiences and timely confirmations. Strong written/verbal communication and reliability are essential.