Remote Travel Concierge & Support Specialist

Rudybtravel; Evansville (IN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Travel perks and industry discounts

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journey. In this role, you will respond to inquiries, manage bookings, and ensure a seamless travel experience. Ideal candidates will have strong communication skills, a customer service background, and a genuine interest in travel. The position offers a 100% remote work environment and opportunities for professional growth within the company.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel or hospitality is preferred.
• Strong organizational skills and attention to detail.
• Comfortable using technology and new booking systems.
• Proactive and able to manage multiple client requests.
• Genuine interest in travel and helping clients.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, including changes and cancellations.
• Provide information on destinations and travel requirements.
• Coordinate booking details and confirm itineraries.
• Follow up with clients to ensure a positive experience.
• Address client concerns with empathy and professionalism.
• Maintain accurate documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journey. In this role, you will respond to inquiries, manage bookings, and ensure a seamless travel experience. Ideal candidates will have strong communication skills, a customer service background, and a genuine interest in travel. The position offers a 100% remote work environment and opportunities for professional growth within the company.