Remote Travel Concierge & Support Advisor

Hopesglobalgetaways; Johns Creek (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote scheduling

Structured onboarding and mentorship

Access to travel incentives

Job summary

A travel service provider based in Johns Creek, Georgia, is seeking a Customer Support Travel Advisor. In this role, you will assist clients with vacation arrangements, respond to planning inquiries, and offer support throughout their travel preparations. The ideal candidate enjoys a service-focused environment, has strong communication skills, and is organized in managing multiple requests. This position offers flexible remote scheduling and opportunities for career advancement.

Qualifications

• Interest in customer support within a travel coordination environment.
• Strong interpersonal and written communication abilities.
• Ability to manage multiple client requests in an organized manner.
• Comfortable working independently in a remote workspace.
• Familiarity with basic computer tools and online navigation.
• Must be at least 18 years old.
• Must reside in the U.S., U.K., or another approved hiring region.

Responsibilities

• Support clients with coordinating trip components such as airfare, hotels, and cruises.
• Provide helpful suggestions based on traveler interests.
• Respond to client questions throughout the trip preparation process.
• Maintain communication through email, messaging tools, and phone.
• Work alongside supplier partners to confirm reservation details.
• Keep itinerary information accurate within internal platforms.
• Stay current on destination highlights and travel updates.
• Assist travelers during multiple stages leading up to departure.

Skills

Interpersonal communication

Written communication

Organization

Remote work ability

Job description

A travel service provider based in Johns Creek, Georgia, is seeking a Customer Support Travel Advisor. In this role, you will assist clients with vacation arrangements, respond to planning inquiries, and offer support throughout their travel preparations. The ideal candidate enjoys a service-focused environment, has strong communication skills, and is organized in managing multiple requests. This position offers flexible remote scheduling and opportunities for career advancement.