Remote Travel Concierge - Stress-Free Journeys & Perks

Almaaventurera; Chapel Hill (NC); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Exclusive travel perks

Professional development

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return home, delivering seamless, memorable journeys. You will handle bookings, answer inquiries, and share destination insights with care and professionalism.

Join a team that values trust, heart, and outstanding service. This remote role offers flexible scheduling, ongoing training, and access to exclusive travel perks that enhance each client's experience.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Communication skills

Customer service experience

Travel knowledge

Tech-savvy

Attention to detail

Love for travel

Tools

Booking tools

Booking systems

Job description

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return home, delivering seamless, memorable journeys. You will handle bookings, answer inquiries, and share destination insights with care and professionalism.

Join a team that values trust, heart, and outstanding service. This remote role offers flexible scheduling, ongoing training, and access to exclusive travel perks that enhance each client's experience.