Remote Travel Concierge: Seamless Trip Planning

Dreamstravelcr; Newark (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote position

Training resources

Exclusive travel perks

Growth opportunities

Supportive team environment

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support clients from planning through return. You will handle inquiries, update itineraries, answer questions, and provide guidance so travelers feel confident throughout their journey.

This role emphasizes strong communication, attention to detail, and a customer-focused mindset, with access to training resources and exclusive travel perks for growth within the travel industry.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.
• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

Skills

Communication

Customer service

Attention to detail

Organization

Digital tools

Travel passion

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support clients from planning through return. You will handle inquiries, update itineraries, answer questions, and provide guidance so travelers feel confident throughout their journey.

This role emphasizes strong communication, attention to detail, and a customer-focused mindset, with access to training resources and exclusive travel perks for growth within the travel industry.