Remote Travel Concierge & Planning Expert

Hjbtravels; Frederick (MD); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community involvement

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel experiences from planning to return. This role includes handling inquiries, booking modifications, and providing accurate destination information. Ideal candidates will have customer service experience, excellent communication skills, and a genuine enthusiasm for travel. The position offers remote flexibility, exclusive travel perks, and opportunities for professional growth.

Qualifications

• Proven track record in customer service roles, preferably in travel or hospitality.
• Strong organizational skills and high attention to detail.
• Ability to learn new booking systems quickly.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with booking modifications and cancellations.
• Provide accurate travel information and agency processes.
• Follow up with clients post-trip for feedback.
• Address client concerns efficiently to ensure satisfaction.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel experiences from planning to return. This role includes handling inquiries, booking modifications, and providing accurate destination information. Ideal candidates will have customer service experience, excellent communication skills, and a genuine enthusiasm for travel. The position offers remote flexibility, exclusive travel perks, and opportunities for professional growth.