Remote Travel Concierge & Planning Expert

Hjbtravels; Baltimore (MD); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth and training

Job summary

A travel agency is looking for a Remote Travel Specialist to guide clients through their travel journeys, ensuring a seamless experience. Responsibilities include responding to inquiries, supporting booking modifications, and providing vital travel information. The ideal candidate has strong communication skills and a background in customer service. The position offers remote flexibility and exclusive travel perks.

Qualifications

• Experience in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries in a timely and professional manner.
• Support clients with booking modifications and cancellations.
• Provide accurate information on destinations and travel documentation.
• Follow up with clients to confirm travel plans.
• Address concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is looking for a Remote Travel Specialist to guide clients through their travel journeys, ensuring a seamless experience. Responsibilities include responding to inquiries, supporting booking modifications, and providing vital travel information. The ideal candidate has strong communication skills and a background in customer service. The position offers remote flexibility and exclusive travel perks.