Remote Travel Concierge: Plan Inspiring Journeys

Nova Travels; City of Albany (NY); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Job summary

Nova Travels is hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote capacity. You will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

The ideal candidate will have strong communication and customer service skills, be organized, and comfortable using online tools. This role offers training, professional development, and access to travel perks and discounts.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.
• Interest in travel and helping others plan trips.
• Fully remote position.
• Training and professional development support.
• Opportunities for advancement within the travel industry.
• Access to travel perks and industry discounts.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.

Skills

Communication

Customer service

Organizational skills

Digital tools

Travel interest

Remote work

Tools

Online platforms

Job description

Nova Travels is hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote capacity. You will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

The ideal candidate will have strong communication and customer service skills, be organized, and comfortable using online tools. This role offers training, professional development, and access to travel perks and discounts.