Remote Travel Concierge - Plan Trips & Perks

Nova Travels; Albuquerque (NM); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Training & development

Remote work

Job summary

Nova Travels is hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote role. You will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

The ideal candidate has strong communication and customer service skills, and is comfortable using online platforms and digital tools. Training and professional development support is provided, with opportunities for advancement in the

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.
• Address client inquiries and coordinate support when needed.

Skills

Strong communication

Customer service

Organizational skills

Comfort with online tools

Travel industry interest

Tools

Online platforms

Job description

Nova Travels is hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote role. You will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

The ideal candidate has strong communication and customer service skills, and is comfortable using online platforms and digital tools. Training and professional development support is provided, with opportunities for advancement in the