Remote Travel Concierge – Planning Expert & Perks

Nova Travels; New Haven (CT); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Professional development

Advance opportunities

Remote work

Job summary

Nova Travels is seeking a Virtual Travel Consultant to help travelers plan and prepare for their trips in a fully remote role. You will communicate with clients via email, phone, and messaging platforms to organize itineraries and provide essential travel information.

Ideal candidates bring strong communication and customer service skills, enjoy staying organized while juggling multiple requests, and are comfortable using online platforms and travel tools.

Qualifications

• Excellent communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and travel tools.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.

Skills

Strong communication

Customer service

Organizational skills

Digital literacy

Tools

Email platforms

Travel booking systems

Job description

Nova Travels is seeking a Virtual Travel Consultant to help travelers plan and prepare for their trips in a fully remote role. You will communicate with clients via email, phone, and messaging platforms to organize itineraries and provide essential travel information.

Ideal candidates bring strong communication and customer service skills, enjoy staying organized while juggling multiple requests, and are comfortable using online platforms and travel tools.