Remote Travel Concierge

Sweet Carolina Travels; Burlington (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on meaningful travel experiences

Job summary

A travel agency specializing in personalized services is seeking a Remote Travel Specialist. This role involves guiding clients from their initial trip ideas to their safe return home, ensuring a seamless and memorable travel experience. Responsibilities include handling bookings, providing insights on destinations, and resolving client concerns. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. The position offers fully remote flexibility and exclusive travel perks.

Qualifications

• Proven experience in customer service with a focus on the travel industry.
• Ability to navigate new systems and booking tools quickly.
• Excellent organizational skills and attention to detail.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and special requests.
• Resolve concerns efficiently with a commitment to client satisfaction.

Skills

Strong written and verbal communication skills

Experience in customer service, ideally in travel, tourism, or hospitality

High attention to detail

Tech-savvy and quick to adapt

Genuine love for travel

Job description

A travel agency specializing in personalized services is seeking a Remote Travel Specialist. This role involves guiding clients from their initial trip ideas to their safe return home, ensuring a seamless and memorable travel experience. Responsibilities include handling bookings, providing insights on destinations, and resolving client concerns. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. The position offers fully remote flexibility and exclusive travel perks.