Remote Travel Concierge — Personal Trip Designer

Almaaventurera; Lakewood Township (NJ); Remote; USD 35,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Exclusive travel perks

Professional development

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return, delivering seamless, personalized service. You’ll coordinate bookings, answer inquiries, and provide destination insights with empathy and professionalism.

The role offers fully remote work, flexible scheduling, and access to exclusive travel perks and ongoing professional development through our mentorship and team support.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service, preferably travel/hospitality.
• Strong attention to detail with organizational skills.
• Tech-savvy and quick to adapt to booking tools.

Responsibilities

• Handle client inquiries across email, phone, and messaging with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, documents, and procedures.
• Follow up to confirm trip details and gather post-travel feedback.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility—work from anywhere and design a schedule that aligns with your lifestyle.

Skills

Communication

Customer Service

Travel Knowledge

Attention to Detail

Tech Savvy

Tools

Booking Tools

Job description

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return, delivering seamless, personalized service. You’ll coordinate bookings, answer inquiries, and provide destination insights with empathy and professionalism.

The role offers fully remote work, flexible scheduling, and access to exclusive travel perks and ongoing professional development through our mentorship and team support.