Remote Travel Concierge: Hotel Booking & Support

Lever, Inc.; New York (NY); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training access

Mentorship

Travel discounts

Growth opportunities

Performance-based pay

Job summary

Aisles & Abroad, a trusted travel planning company, is seeking Remote Customer Service Representatives focused on hotel bookings. You will assist clients with researching, planning, and securing accommodations that fit their preferences.

This role offers remote work with flexible scheduling, comprehensive training, and access to industry tools. You will respond to inquiries via phone, email, and online platforms, and help ensure a smooth client experience.

Qualifications

• Strong communication and customer service skills.
• Professional, positive, client-focused attitude.
• Ability to work independently and manage time effectively.
• Basic computer proficiency and reliable internet access.

Responsibilities

• Assist clients with selecting and booking hotel accommodations
• Provide accurate information on hotel options, amenities, pricing, and availability
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
• Maintain accurate records of client interactions and bookings
• Collaborate with team members to ensure a smooth client experience
• Stay informed on travel trends and hotel offerings
• Participate in virtual training sessions and team meetings

Skills

Communication skills

Customer service

Time management

Independence

Tech proficiency

Job description

Aisles & Abroad, a trusted travel planning company, is seeking Remote Customer Service Representatives focused on hotel bookings. You will assist clients with researching, planning, and securing accommodations that fit their preferences.

This role offers remote work with flexible scheduling, comprehensive training, and access to industry tools. You will respond to inquiries via phone, email, and online platforms, and help ensure a smooth client experience.