Remote Travel Concierge & Client Support

Aisles & Abroad; California (MD); Remote; USD 40,000 - 70,000; Full time

Job summary

Aisles & Abroad is seeking a motivated Customer Service Representative for travel inquiries and reservations in a fully remote role. You will assist clients with travel options, coordinate vacation details, and provide clear communication throughout their journey.

Ideal candidates are organized, service-oriented, and comfortable using online booking tools. Comprehensive training and ongoing support are provided to help you succeed in a flexible remote work environment.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to manage responsibilities independently in a remote setting.
• Previous customer service experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options and reservations
• Assist with booking and confirming flights, hotels, cruises, and vacation packages
• Review travel details for accuracy, including dates, traveler information, and accommodations
• Provide clear communication before, during, and after travel
• Maintain accurate client records and documentation
• Deliver professional and timely customer support

Skills

Communication skills

Customer service mindset

Attention to detail

Remote work independence

Digital literacy

Tools

Travel booking tools

Job description

Aisles & Abroad is seeking a motivated Customer Service Representative for travel inquiries and reservations in a fully remote role. You will assist clients with travel options, coordinate vacation details, and provide clear communication throughout their journey.

Ideal candidates are organized, service-oriented, and comfortable using online booking tools. Comprehensive training and ongoing support are provided to help you succeed in a flexible remote work environment.