Remote Travel Booking Concierge

Aisles & Abroad; Boston (MA); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Travel discounts

Flexible remote work

Training access

Performance bonus

Growth opportunities

Mentorship

Job summary

Aisles & Abroad is seeking a Remote Customer Service Representative focused on cruise and hotel bookings. You will assist clients researching and securing accommodations, delivering friendly, solution-oriented support in a remote work setting.

Ideal candidates enjoy travel, communicate well, and thrive in a fast-paced, virtual environment with comprehensive training and ongoing support.

Qualifications

• Excellent communication and customer service skills.
• Able to work independently and manage time effectively.
• Good computer skills and reliable internet access.
• Interest in travel and hospitality; prior service experience is a plus.

Responsibilities

• Assist clients with selecting and booking hotel accommodations.
• Provide accurate information on options, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms.
• Maintain records of client interactions and bookings.
• Collaborate with team to ensure smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Communication skills

Customer service

Time management

Independence

Computer literacy

Travel interest

Job description

Aisles & Abroad is seeking a Remote Customer Service Representative focused on cruise and hotel bookings. You will assist clients researching and securing accommodations, delivering friendly, solution-oriented support in a remote work setting.

Ideal candidates enjoy travel, communicate well, and thrive in a fast-paced, virtual environment with comprehensive training and ongoing support.