Remote Travel Concierge for Client Support

PedrosVacations; Charleston (SC); Remote; USD 40,000 - 60,000; Full time

Job summary

PedrosVacations is seeking a Remote Travel Support Specialist to assist clients with planning, reservations, and communication in a fully remote environment. Training and ongoing guidance are provided, with no prior industry experience required.

The role emphasizes organizing requests, providing timely updates, and ensuring accurate information while supporting travel-related arrangements when needed. A focus on clear customer service and independent work is essential.

Qualifications

• Clear and professional communication skills.
• Excellent organization and attention to detail.
• Ability to work independently and manage multiple requests.

Responsibilities

• Respond to client questions and service requests.
• Gather preferences, dates, and important details.
• Assist with reservations, confirmations, and scheduling.
• Research options based on client needs.
• Provide updates and follow-up communications.
• Keep client records organized and current.
• Help with changes, special requests, or adjustments.
• Review information for accuracy before plans are finalized.
• Support basic travel-related arrangements when needed.
• Help clients understand next steps and available options.

Skills

Communication

Organized

Detail-oriented

Dependable

Independent work

Multitasking

Researching information

Adaptable

Customer experience

Problem solving

Tools

Email tools

Online platforms

Job description

PedrosVacations is seeking a Remote Travel Support Specialist to assist clients with planning, reservations, and communication in a fully remote environment. Training and ongoing guidance are provided, with no prior industry experience required.

The role emphasizes organizing requests, providing timely updates, and ensuring accurate information while supporting travel-related arrangements when needed. A focus on clear customer service and independent work is essential.