Remote Travel Concierge for Booking & Client Support

xperiencexscapetravels; Long Beach (CA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Travel discounts & perks

Paid training

Job summary

Xperience Xscape Travels is seeking a Client Services Specialist to assist travelers with trip planning, booking updates, and friendly support. This role is fully remote with a flexible schedule.

You will respond via email, phone, or chat; update itineraries; provide destination guidance; and help document details while following standard procedures. No prior experience is required as comprehensive training is provided, with growth opportunities within the company.

Qualifications

• Excellent communication and customer service skills.
• Organized and detail-oriented approach.
• Ability to learn new tools quickly.
• Customer-friendly attitude with a welcoming demeanor.
• Genuine passion for travel.

Responsibilities

• Assist clients via email, phone, or chat.
• Update bookings, schedules, and itinerary details.
• Provide basic destination and travel information.
• Offer support with documentation and trip questions.
• Maintain accurate notes and follow company processes.
• Deliver friendly, timely communication.

Skills

Communication skills

Organized

Detail-oriented

Quick learner

Customer-focused

Travel passion

Job description

Xperience Xscape Travels is seeking a Client Services Specialist to assist travelers with trip planning, booking updates, and friendly support. This role is fully remote with a flexible schedule.

You will respond via email, phone, or chat; update itineraries; provide destination guidance; and help document details while following standard procedures. No prior experience is required as comprehensive training is provided, with growth opportunities within the company.