Remote Travel Support Specialist — Flexible Hours

xperiencexscapetravels; Saint Augustine (FL); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Travel discounts

Team culture

Growth opportunities

No quotas

Job summary

Xperience Xscape Travels is seeking a Client Support Agent to assist travelers with vacation planning, bookings, and destination information from a fully remote environment. You will communicate via email, chat, or phone, and help provide accurate travel details.

No prior travel industry experience is required; we provide complete training. You will handle inquiries, process changes, and maintain records while delivering friendly, professional service.

Qualifications

• No experience required; beginners welcome.
• Full training provided.
• Strong verbal and written communication.

Responsibilities

• Assist clients with travel questions via email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries, and follow-up messages.
• Take notes and maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use the travel tools provided during training.

Skills

Verbal communication

Written communication

Organized

Detail-oriented

Positive attitude

Quick learner

Job description

Xperience Xscape Travels is seeking a Client Support Agent to assist travelers with vacation planning, bookings, and destination information from a fully remote environment. You will communicate via email, chat, or phone, and help provide accurate travel details.

No prior travel industry experience is required; we provide complete training. You will handle inquiries, process changes, and maintain records while delivering friendly, professional service.