Remote Travel Concierge — Flexible Scheduling & Perks

Sweet Carolina Travels; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry discounts

Professional development through training and mentorship

Community culture supporting a passion for travel

Job summary

A travel services company is seeking a Remote Travel Specialist to support clients from trip idea to return. Responsibilities include client engagement via various communication channels, managing bookings, providing travel insights, and ensuring client satisfaction. Ideal candidates will have strong communication skills and experience in customer service, preferably in travel or hospitality. The role offers flexibility, travel perks, and professional development opportunities.

Qualifications

• Strong written and verbal communication skills essential for client interactions.
• Experience in customer service, ideally within travel or hospitality industry.
• High attention to detail and strong organizational skills required.
• Tech-savvy with ability to adapt to new booking tools.

Responsibilities

• Engage with client inquiries via email, phone, and messaging.
• Support booking updates, modifications, and special requests.
• Provide accurate insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve client concerns empathetically and efficiently.

Skills

Strong written and verbal communication skills

Experience in customer service

Attention to detail

Tech-savvy

Genuine love for travel

Job description

A travel services company is seeking a Remote Travel Specialist to support clients from trip idea to return. Responsibilities include client engagement via various communication channels, managing bookings, providing travel insights, and ensuring client satisfaction. Ideal candidates will have strong communication skills and experience in customer service, preferably in travel or hospitality. The role offers flexibility, travel perks, and professional development opportunities.