Remote Travel Concierge

Sweet Carolina Travels; Durham (NC); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

A travel service provider is seeking a Remote Travel Specialist to support clients from initial trip ideas to their safe return. You will manage client inquiries, provide booking updates, and ensure a seamless travel experience. Strong communication skills and a passion for travel are essential. This role offers fully remote flexibility, exclusive travel perks, and professional development opportunities. Join a community where meaningful travel experiences are the focus.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and quick to adapt to new systems.
• A genuine love for travel and helping others.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and travel documents.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A travel service provider is seeking a Remote Travel Specialist to support clients from initial trip ideas to their safe return. You will manage client inquiries, provide booking updates, and ensure a seamless travel experience. Strong communication skills and a passion for travel are essential. This role offers fully remote flexibility, exclusive travel perks, and professional development opportunities. Join a community where meaningful travel experiences are the focus.