Remote Travel Concierge – Flexible Scheduling

Hallford Travels; Asheville (NC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling options

Access to travel industry training

Ongoing support from an experienced team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and coordinate arrangements. This role requires strong customer service and communication skills, as well as the ability to work independently. Successful candidates will enjoy helping others and may have experience in customer service or travel, but experience is not required. The position offers remote work, flexible scheduling, and access to travel industry training and resources.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and bookings.
• Provide support to clients before and after travel when needed.

Skills

Strong customer service skills

Strong communication skills

Ability to work independently

Attention to detail

Positive attitude

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and coordinate arrangements. This role requires strong customer service and communication skills, as well as the ability to work independently. Successful candidates will enjoy helping others and may have experience in customer service or travel, but experience is not required. The position offers remote work, flexible scheduling, and access to travel industry training and resources.