Remote Travel Concierge | Flexible Schedule

HTTravels; Sioux Falls (SD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

100% Remote opportunity

Flexible schedule

Comprehensive training provided

Ongoing mentorship and professional开发?

Access to travel industry education

Job summary

HT Travels is seeking a Customer Experience Specialist to work remotely, helping clients plan personalized vacations from start to finish. You’ll respond to inquiries, coordinate itineraries, and maintain client records with a focus on positive experiences.

Ideal candidates are friendly, organized, and eager to learn new tech. This 100% remote role offers flexible hours, ongoing mentorship, and access to travel industry resources to support client service excellence.

Qualifications

• Strong customer service mindset and people skills.
• Excellent verbal and written communication.
• Detail oriented with ability to manage schedules and data.
• Comfortable working independently in a remote setup.
• Willing to learn new systems and travel-related tools.

Responsibilities

• Provide exceptional customer service throughout vacation planning.
• Coordinate travel details and reservations for clients.
• Respond to questions via phone, email, and chat.
• Maintain accurate client records and documentation.
• Stay informed about destinations and supplier offerings.

Skills

Customer service

Communication

Organizational skills

Remote work

Multitasking

Job description

HT Travels is seeking a Customer Experience Specialist to work remotely, helping clients plan personalized vacations from start to finish. You’ll respond to inquiries, coordinate itineraries, and maintain client records with a focus on positive experiences.

Ideal candidates are friendly, organized, and eager to learn new tech. This 100% remote role offers flexible hours, ongoing mentorship, and access to travel industry resources to support client service excellence.