Remote Travel Concierge | Flexible Hours

Elevationtravelpartners; City of Binghamton (NY); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries, support bookings, and clearly explain policies to ensure a smooth experience.

The role emphasizes independent remote work, strong communication, and a proactive service mindset to resolve questions and maintain client satisfaction across channels.

Qualifications

• Must have a strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Able to navigate digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance via multiple channels.
• Support booking updates and respond to special travel requests.
• Explain travel policies and prep steps to clients.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer-service mindset

Written communication

Verbal communication

Detail-oriented

Remote work adaptability

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries, support bookings, and clearly explain policies to ensure a smooth experience.

The role emphasizes independent remote work, strong communication, and a proactive service mindset to resolve questions and maintain client satisfaction across channels.