Remote Travel Concierge - Flexible Hours & Growth

Elevationtravelpartners; Grand Rapids (MI); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries across channels, support bookings, and share travel policy details while maintaining a positive client experience.

Ideal candidates will have a strong customer-service mindset, clear communication, and the ability to work independently in a remote setting, with comfort using digital booking platforms.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer-service mindset

Clear written communication

Verbal communication

Detail-oriented

Independent in remote setting

Adaptability to digital platforms

Tools

Digital booking platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will handle inquiries across channels, support bookings, and share travel policy details while maintaining a positive client experience.

Ideal candidates will have a strong customer-service mindset, clear communication, and the ability to work independently in a remote setting, with comfort using digital booking platforms.