Remote Travel Concierge - Flexible Hours & Growth

Elevationtravelpartners; Kalamazoo (MI); A distancia; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote

Flexible hours

Training resources

Collaborative team atmosphere

Growth opportunities

Descripción de la vacante

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will respond to inquiries, support bookings, and clearly communicate policies to ensure a positive client experience.

The role emphasizes independence in a 100% remote setting, flexible hours, and growth opportunities within the organization. Strong communication and attention to detail are essential.

Formación

• Strong focus on customer experience and service standards.
• Excellent written and verbal communication abilities.
• Reliable, detail-oriented, and able to work independently from a remote location.

Responsabilidades

• Respond to traveler inquiries across multiple channels and provide timely assistance.
• Support booking updates and accommodate special travel requests.
• Explain travel policies and prep steps clearly to clients.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Conocimientos

Customer service mindset

Clear communication

Detail-oriented

Independent work

Adapt to digital booking platforms

Herramientas

Booking platforms

Descripción del empleo

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will respond to inquiries, support bookings, and clearly communicate policies to ensure a positive client experience.

The role emphasizes independence in a 100% remote setting, flexible hours, and growth opportunities within the organization. Strong communication and attention to detail are essential.