Remote Travel Concierge & Experience Coordinator

Nova Travels

Philadelphia (Philadelphia County)

Remote

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Growth opportunities
Travel perks

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, helping travelers stay organized, informed, and supported before their journeys begin. In this fully remote role, you will communicate with clients via email, phone, and online platforms, review itinerary details, and provide destination guidance.

Ideal candidates are organized, communicative, and comfortable using digital tools; travel interest and customer service

Qualifications

  • Clear and professional communication skills.
  • Organized and detail-oriented.
  • Customer service experience preferred but not required.
  • Comfortable working in a remote environment using digital tools.
  • Interest in travel and customer support.
  • Fully remote role with flexible hours.
  • Training resources and team support.
  • Opportunities to grow within the travel industry.
  • Access to travel perks and industry benefits.

Responsibilities

  • Communicate with clients through email, phone, and online platforms
  • Assist with reviewing travel details and confirming itinerary information
  • Provide accurate information about destinations and travel guidelines
  • Help travelers prepare for upcoming trips by confirming important details
  • Address client concerns and coordinate solutions when needed

Skills

Clear communication
Organized
Customer service
Remote work
Travel interest

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, helping travelers stay organized, informed, and supported before their journeys begin. In this fully remote role, you will communicate with clients via email, phone, and online platforms, review itinerary details, and provide destination guidance.

Ideal candidates are organized, communicative, and comfortable using digital tools; travel interest and customer service

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