Remote Travel Concierge: End-to-End Booking Expert

Traveling with Michaila; Boston (MA); À distance; USD 30 000 - 39 000; Plein temps

Résumé du poste

Traveling with Michaila is seeking a Remote Travel Agent based in Boston to support clients through the entire travel booking process. You will consult on goals and budgets, research destinations, book flights and accommodations, and provide detailed itineraries with clear documentation.

Ideal candidates have strong communication, outstanding organization, and the ability to manage multiple bookings in a remote environment.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational skills and close attention to detail.
• Ability to manage multiple client bookings and deadlines simultaneously.
• Comfort using online booking tools, reservation systems, and standard communication platforms.
• Ability to work independently and manage time effectively in a remote environment.
• A reliable internet connection and a suitable home workspace.
• Prior experience in travel planning, hospitality, or customer service is beneficial.

Responsabilités

• Consult with clients to understand travel goals, budgets, and timelines.
• Research and recommend destinations, accommodations, transportation, and activities that align with client needs.
• Book and manage travel arrangements from start to finish.
• Prepare itineraries and provide travel documentation and information.
• Guide clients through the booking process and answer questions promptly.
• Handle changes, cancellations, and rebookings.
• Maintain accurate client records and booking details.
• Follow up with clients after trips to confirm satisfaction and encourage future bookings.

Connaissances

Communication

Customer service

Organizational skills

Attention to detail

Multitasking

Online booking tools

Remote work

Outils

Reservation systems

Booking platforms

Description du poste

Traveling with Michaila is seeking a Remote Travel Agent based in Boston to support clients through the entire travel booking process. You will consult on goals and budgets, research destinations, book flights and accommodations, and provide detailed itineraries with clear documentation.

Ideal candidates have strong communication, outstanding organization, and the ability to manage multiple bookings in a remote environment.