Remote Travel Concierge | Booking & Support Specialist

Professional Travel Group; Boston (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Training resources

Booking platforms access

Flexible schedule

Ongoing team support

Professional development opportunities

Job summary

Professional Travel Group is seeking a Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a remote setting. You will provide high-quality service and support to clients throughout the booking process.

The role emphasizes clear communication, attention to detail, and the ability to manage multiple bookings. Training and ongoing support are provided, with a flexible schedule and opportunities for professional development.

Qualifications

• Strong interpersonal and communication abilities.
• Customer service experience is a plus.
• Organized and detail-oriented approach.
• Comfortable working remotely.
• Must be 18 or older.

Responsibilities

• Respond to client inquiries regarding travel bookings
• Assist with selecting and reserving accommodations
• Provide accurate travel information and recommendations
• Manage bookings and maintain detailed records
• Ensure client satisfaction throughout the process

Skills

Interpersonal skills

Customer service

Organized

Detail-oriented

Remote work

Job description

Professional Travel Group is seeking a Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a remote setting. You will provide high-quality service and support to clients throughout the booking process.

The role emphasizes clear communication, attention to detail, and the ability to manage multiple bookings. Training and ongoing support are provided, with a flexible schedule and opportunities for professional development.